Have you seen the commercial about the man mistakenly calling his company’s best customer a stinky fish face? Ruining a once successful business relationship. June 1 – 7 is National Business Etiquette Week.
Keep your customers happy by training your employees on the basics of business etiquette. Teach your workers the value of a happy customer. You don’t want to end up in the Customer Service Hall of Shame.
If you have a diverse cultural target market make sure your employees are aware of issues that could be a breach of business etiquette. Check out EthnoConnect for valuable tools on Multicultural Marketing.
Make it fun to learn good business etiquette. Hold a seminar and give your employees incentives to attend like gift certificates, free movie passes or a free lunch.
Let’s hear your business etiquette mishaps and how you saved the situation or if not…what you learned from it.
In conjunction with National Business Etiquette Week, The Protocol School of Washington is going virtual with a new Virtual Training Center called eClass™. And, during National Business Etiquette Week, when the spotlight is on everyone acquiring these essential business skills, PSOW is offering eClass at half price.
Learn more at http://www.psowelearn.com